The Oral-B Sensitive & Gum X X-Filament Replacement Brush Head advanced filament technology design was created to brush away plaque. This replacement brush head features extra soft bristles that give you a clinically proven superior clean* ideal for cleaning around your gums’ sensitive and inflamed areas. Oral-B’s Sensitive & Gum X Replacement Brush Head with X-Filament bristles is an ideal addition to your brushing routine by providing advanced cleaning. This dentist-inspired round brush head gives a tooth-by-tooth clean with specially engineered bristles to ensure optimal coverage on every tooth while continuing to provide a soft clean on the sensitive areas of your gums. Round cleans better* and new cleans best. A new replacement brush head removes more plaque than a worn one. This replacement brush head pack includes one genuine Oral-B Sensitive & Gum X Replacement Brush Head with X-Filament bristles. The Oral-B Sensitive & Gum X Replacement Brush Head is compatible with all Oral-B rechargeable toothbrushes, except for Oral-B iO Toothbrushes. Oral-B recommends brushing with Crest Toothpaste for optimal results. Do not use on children under age 3. Replace brush head every three months or sooner if brush head becomes worn. Oral-B: Trust the brand dentists use the most worldwide.
- Includes 1 genuine Oral-B Sensitive & Gum X replacement brush head
- Optimal tooth coverage and tooth-by-tooth cleaning with specially engineered bristles
- Clinically proven superior clean.*
- Compatible with all Oral-B rechargeable toothbrushes, except for Oral-B iO Toothbrushes
- Oral-B: Trust the brush dentists use the most worldwide
*Vs. a regular manual toothbrush.
**Based on surveys of a representative worldwide sample of dentists carried out for P&G regularly.
What is covered in my Oral-B warranty?
Your Oral-B warranty starts on the day of purchase and runs for 2 years. If your Oral-B product is defective during the warranty period, we will replace it free of charge*.
The warranty does not cover cosmetic damage such as scratches, or damage caused by:
- Normal wear and tear
- Accident, misuse, dirt or water
- The product being tampered with
- Improper use
- Repairs carried out by agents not authorized by Oral-B/Braun
- Failure to take proper care of the product, including recharging
- The product being altered or used for commercial purposes
How can I get my Oral-B electric toothbrush serviced?
If you’re experiencing a problem with your Oral-B toothbrush, check out our Online Repair Service! There you’ll find troubleshooting tips which may help resolve the issue. Simply go to www.service.oralb.com, select your Region, Country and Language and then click on the "Online Check" button.
If you’re unable to fix the problem and need to send your toothbrush for service, you can use the online service to print off a pre-paid mailing label and get a tracking number. The tracking number will enable you to track the progress of your request. Please note you must have a receipt that includes date of purchase to get a pre-paid mailing label and your brush must be within its warranty period.
If you’re unable to use the Online Repair Service, please see the instructions below.
For In Warranty service, follow these simple steps:
- Visit www.service.oralb.com to find details of your closest Oral-B Authorized Service Center.
- Send the product directly to the Service Center, including:
- All system components (e.g., toothbrush handle, charger, power cord, SmartGuide). You do not need to include accessories like the brush heads or refill stand.
- A copy of your dated proof of purchase (always keep a copy for yourself).
- A letter including the following information: your name, return mailing address, contact phone number, e-mail address and a brief explanation of the problem you're experiencing with the product.
If you include your e-mail address, the Oral-B Service center will send you updates when the product is received and when product is shipped back, along with a tracking number.
All products sent in for service must be well packaged and sent in a box suitable to withstand normal freight handling. It is recommended that your package is appropriately insured and shipped using a carrier who can provide tracking. We will cover all repair costs and return shipping to you.
For Out of Warranty service: You can still send your device to an Oral-B Authorized Service Center for service at your own cost. If the product warranty has expired, a quote will be sent to you for approval and payment, prior to any service. Before shipping your device, we recommend you call the authorized Service Center to discuss your service needs.